Votes
0
Product:
iClone 7
Version:
7.22
Status:
Closed
Issue 4146
Exporting PNG image of character with transparent background renders thick lines around characters clothing.
To recreate, apply the casual jacket to a character in CC, send the character to iclone and render an image, you can see the results I'm getting in the attached images, as you can see there's a thick line around the clothes, I changed the background colour to red to make the problem more visible. I really hope this can be sorted quickly as I can't continue my project while this issue persists.

My system spec:

i7-6700
GTX 1070
16GB RAM

(I have latest drivers installed)
OS: Windows 10
Related Issue:   Glow maps would cause a halo surrounding the object if exported as PNG with transparency (Issue 5460)
Attachment:
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BugVisual
Submitted byJenova Sep 24, 2018
1
COMMENTS (3)
Jenova Oct 2, 2018 
Okay, I've upgraded to the latest version of iClone again and deleting the black image in the glow channel does indeed fix the issue, thanks guys :)
Jenova Sep 25, 2018 
Thanks for the reply, the effected clothing items do seem to be supplied with a black image in the glow channel, but I'm afraid I can't check if deleting it would work as I've rolled back to an earlier build of iclone.
Feedback Tracker Admin Sep 25, 2018 
Thank you for your feedback.

Is there a picture in the jacker Glow Channel? If Yes，please  delete it and  try again

Reallusion
1