Editing character in PhotoShop messes up the 360 head setup.

Votes
0

Product:
Cartoon Animator 4

Version:
4.11

Status:
Not Reproducible

Issue 6765

Editing character in PhotoShop messes up the 360 head setup.

New project.
Double click om character for instance Philipp_F.
Go to Composer mode.
Launch PSD editor, head and body in separate files, update multi-angle, quality 10.
(In my case PhotoShop v.20.0.4 Mac)
Make a small change in the head so that the file is forced to save on closing.
For example, dilate the stubble layer
Close and safe the (head) file.
As you can see now in CTA4 in the 360 head creator, the layers are not replaced properly
See attached files.
Furthermore the result is different each time I try!

OS: Mac OS 10.15

Attachment:

Schermafbeelding 2020-04-08 om 14.20.53.png
Schermafbeelding 2020-04-08 om 14.52.18.png
Schermafbeelding 2020-04-08 om 14.52.29.png

Bug Pipeline (PSD, SWF)

Submitted bykotik44 2020/04/08 12:54:46

COMMENTS (3)

Feedback Tracker Admin 2021/11/16 01:16:52

Hi kotik44,

Did this issue still exist?

Allen
Reallusion

Feedback Tracker Admin 2020/05/15 10:08:01

Thank you for your feedback.

We had released CTA v4.2, please help to confirm if this issue still exist in v4.2. please let us know if you did encounter the issue again and capture a screen video about this issue, put it on the YouTube, and add the link in your next comment. you can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Allen
Reallusion

candlelight2007 2020/04/24 18:19:59

This is a familiar issue and one of the most annoying ones. The PSD editor round trip the way it is has always been wonky - for me anyway. I'm also on macOS (Catalina). The challenge is: it is not consistently reproducible, in that it works sometimes for some characters and in some cases but you can never tell when it does.