Votes
0
Product:
iClone 7
Version:
7.2
Status:
Not Reproducible
Issue 3809
Edit Reach Target Panel does not open
When I have a character selected and then click on the Edit Reach Target button its panel does not open up ( I checked instructions described in the manual. )

Instead of the panel opening, the move, rotate and link icons on the top of the screen become greyed out instead. Clicking the Edit Reach Target button a second time restores the move, rotate, link icons. No panel appears regardless of how many times Edit Reach Target is clicked.

I have uninstalled the program, downloaded it again and reinstalled it, but Edit Reach Target panel still does not open up as it should.
OS: Windows 10
  •  3
  •  1055
Bug
Submitted byjenjon Mar 13, 2018
1
COMMENTS (3)
Feedback Tracker Admin Mar 26, 2018 
Hi jenjon,

Thank you for your help. If this issue happen again，can you provide your system information to us?

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3809" in the email title to feedbacktrackeradmin@reallusion.com.

Reallusion
jenjon Mar 21, 2018 
I was already helped with this and the issue was resolved by erasing iclone 7 regedit entries.
Feedback Tracker Admin Mar 21, 2018 
Thank you for your feedback.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Reallusion
1