I am trying to import a character from DAZ into iClone 6 by way of 3DXchange. I have read that character files (FBX) over a 100 mb cause 3DXchange to crash and that seems to be what is happening with my character file (FBX) because I've tried two versions of the character file, one with clothes/hair and one without clothes/hair. The character file with clothes/hair causes 3DXchange to crash and the character file without clothes/hair imports perfectly. My question is how do I get the full character file with clothes/hair that is over 100 mb into iClone 6?
Hi, colekush,
3DXchange is a 32-bit application, it can handle only 2GB memory, we found that the polygon amount (hair mesh) of your character is too huge, it reaches the top of the memory limitation, so it caused 3DXchange to crash.
Workaround:
Please decrease the polygon amount for hair mesh in Daz3D or other 3D tools.
Reallusion
Feedback Tracker Admin
We have received your file, will look into it.
Thank you.
Reallusion
Feedback Tracker Admin
Thank you for your feedback.
Could you please provide your character file with clothes/hair for further checking? You can use cloud services such as Dropbox or OneDrive to make the file available to us and email the link to feedbacktrackeradmin@reallusion.com.
Your help is highly appreciated.
Reallusion
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