Votes
0
Product:
Character Creator 2
Version:
2.0
Status:
Released in 3.0
Issue 2173
Creating hair from blender fbx export caused CC2.0 to crash.
Character Creator (CC2.0) Crashed while creating hair from blender fbx export, I had already created 3 or 4 before this without any problems other than all the mesh's were distorted and had to try to fix them with the Mesh Editor after adding materials. The crash happened while using the mesh editor to try to clean up the disortions.

After several attempts at creating hair from Blender fbx exports without distortions to the mesh I went back to CC1.52 to continue creating hair.

However today (3-21-17) I was able to create the same hair without a crash and the mesh looked better but end results still not as good as in CC1.5.


Dump Summary
------------
Dump File: CharacterCreator.exe.4420.dmp : C:\Users\Snarp\AppData\Local\CrashDumps\CharacterCreator.exe.4420.dmp
Last Write Time: Thursday March 16, 2017 4:30:43 PM
Process Name: CharacterCreator.exe : C:\Program Files\Reallusion\Character Creator 2 for iClone\Bin64\CharacterCreator.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

https://www.dropbox.com/s/qhmd0m8js3899g6/CharacterCreator.2.0.4420.7z?dl=0
OS: Windows 10
Attachment:
  • Hair creation cc2 cc1.png
  • Borris Hair creation CC1 CC2.png
  •  3
  •  2472
Bug
Submitted bySnarp Farkle Mar 21, 2017
1
COMMENTS (3)
Feedback Tracker Admin Jun 2, 2017 
We can reproduce it now, and had assigned for fixing.

Reallusion
Feedback Tracker Admin Jun 1, 2017 
Hi, Snarp,

If this issue still exist in CC 2.01, please provide the hair fbx for further checking.

Thank you for your help.

Reallusion
Feedback Tracker Admin May 12, 2017 
Thank you for your feedback.

We were unable to reproduce this issue in our internal versions.
Please try this issue again with the newly released CC 2.01, and please let us know if the issue still exist? If so, we will continue tracking it.

Reallusion
1