Votes
0
Product:
CrazyTalk Animator 3
Version:
3.2
Status:
Not Reproducible
Issue 3637
CrazyTalk Rendering Video Files Outside of Safe Area
I am unable to get CrazyTalk 3 to render a video properly to the defined safe area. I have setup a simple scene with a background and 2 props. When I try to render video using frame size 1920x1820, the file is including areas outside the safe area and slanted. Tried to re-render using frame size 1280x720. This rendering was not slanted but still rendered outside the safe area. (please see attached screenshots)

Not sure if there is some sort of zooming issue, but when I do a Render -> Current Frame Preview, everything looks fine.
OS: Windows 10
Attachment:
  • HD1080 Renders slanted and outside of safe area.png
  • My Project Settings.png
  • My Render Settings for HD 1080p.png
  • Retried Rendering at 1280x720 and not slanted but still outside safe area.png
  • Simple Scene with Safe Area Defined.png
  •  2
  •  1591
BugPipeline (PSD, SWF)
Submitted byjdfrib Nov 14, 2017
1
COMMENTS (2)
Feedback Tracker Admin Nov 30, 2017 
Hi jdfrib,

I hope you will be able to provide the information.

Reallusion.
Feedback Tracker Admin Nov 17, 2017 
Thank you for your feedback.

Please provide your ctProject and DxDiag file to help us identify the problem.

To get the DxDiag file:
1. Select the "Start" menu, click "run" or press <win key=""> + <r>.
2. Input "dxdiag" & click "ok".
3. It will check your system for a while, after finish, click "save all information".
4. Save "DxDiag.txt".

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3637" in the email title to feedbacktrackeradmin@reallusion.com.

Your help is highly appreciated.

Reallusion
1