Crazy Talk Animator 3 Trial Version Installer Crashes on Windows 10 Creative Update Build # 14959

Votes
0

Product:
CrazyTalk Animator 3

Version:
3.0

Status:
Assigned

Issue 813

Crazy Talk Animator 3 Trial Version Installer Crashes on Windows 10 Creative Update Build # 14959

When I attempt to install Crazy Talk Animator 3 Trial Version on Windows 10 Creative Update Build # 14959 the installer crashes right after imputing the location for the directories.

Steps tried:
- Run as administrator, no change.
- Compatibility modes, Win 8, Win 7 no change.

Looks Like an issue with CoreMessaging.dll

From windows Event Viewer:

- EventData

crazytalk_animator.exe
19.0.0.185
504d2636
CoreMessaging.dll
10.0.14959.1000
581167de
c0000602
0000f1f2
2df0
01d23b16d2e9ddca
C:\Users\fpach\Documents\EGDownloads\crazytalk_animator.exe
C:\WINDOWS\System32\CoreMessaging.dll
6e9b21f3-7ce6-43e7-ae45-a8c68907a95d

OS: Windows 10

1
3388

Bug

Submitted byfpacheco1960 2016/11/10 06:14:25

COMMENTS (1)

Feedback Tracker Admin 2017/02/16 23:16:44

Hi fpacheco1960,

Please contact our Technical Support team for further investigation.
https://reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thank you.

Reallusion