Crash on exporting animated GIF

Votes
0

Product:
Cartoon Animator 4

Version:
4.02

Status:
Not Reproducible

Issue 6171

Crash on exporting animated GIF

Created a short (122 frames) looping animation. Character was one of Garry Pye's - Mickey the Mutt. No background. Added Mission Moves "Run(2L)" motion and stretched it to repeat several times. Rendered it at 640x480px. Crash on or just before completion. This appears to be repeatable. Two zipped crash logs attached.

Curiously, before the two crashing renders, I had run a very short render on the static figure (no motions, sprite changes, etc) - just a few frames? - to set the aspect ratio and output resolution and that worked okay. It was only after I had actually done some work that crashing started.

Let me know if you want anything further.

OS: Mac OS 10.13

Attachment:

2
1769

Bug Pipeline (PSD, SWF)

Submitted bygarylearntech 2019/08/14 21:40:00

COMMENTS (2)

Feedback Tracker Admin 2019/12/09 08:14:55

Hi garylearntech,

I hope you will be able to provide the information.

Allen
Reallusion

Feedback Tracker Admin 2019/08/23 07:29:09

Thank you for your feedback.

Please provide your ".ctProject" file to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Allen
Reallusion