Crash after making sub-props - Feedback Tracker

Votes
0

Product:
3DXchange 7

Version:
7.4

Status:
Released in 7.6

Issue 6084

Crash after making sub-props

Hello. I've notice 3DXChange crashes when I accidentally push the "Make Sub Prop" button while it's already a sub prop selected. I think it should show a message for avoiding this behavior. The lack of auto-save feature costs me hours of work, I think that feature could be important to implement in future versions.

OS: Windows 10

3
1327

Bug Pipeline (Export/Import)

Submitted byAndrés Moya 2019/07/02 18:49:43

COMMENTS (3)

Feedback Tracker Admin 2019/07/29 01:03:23

Hi  Andrés Moya,

I have got your file, we will check this issue. Thanks for your help.

Molly
Reallusion

Andrés Moya 2019/07/26 19:50:39

Hi Molly.  Actually it happens with any prop, I added a simple one here I got from the warehouse.

In the image I attached, you'll see the version of 3DXChange, and the structure of the prop.  You'll see there's already a group (sub-prop), but if I press the button "Make Sub-prop" while that group is selected, 3DXchange crashes.

Hope this helps.

-AM

Attachment:

crash.png

Feedback Tracker Admin 2019/07/25 08:00:05

Hi  Andrés Moya，

Please provide prop file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion