Compile Issue: Auto-Setup Plugin for 4.26

Votes
1

Product:
iClone 7

Version:
7.83

Status:
Not Reproducible

Issue 7556

Compile Issue: Auto-Setup Plugin for 4.26

Hello,

I was asked in the community forum to open a feedback tracker issue in regard to an issue we're having with the UE4 auto-setup plugin for both CC3 and iClone7.

Our project was created under UE4 4.25. We converted the project to 4.26 when Epic officially released the engine update. Prior to that, we had not yet purchased CC3 and iC7, so the iClone7 Live Link and Auto Setup plugins were never installed in the project until after Reallusion updated the plugins. Consequently, the plugin installations to our 4.26 project were new installations, not upgrades.

After installing the plugins, iClone7 Live Link is working as intended. However, while the auto-setup plugin works as intended when importing a character, the project will not compile while the auto-setup plugin is enabled.

If I uninstall the auto-plugin, the project compiles. If I disable the auto-setup plugin in the engine but leave the installation files (CC Shaders and Plugin folders in the project Content folder), the project compiles. The only time the project fails to compile is when the auto-setup plugin is installed and enabled. Note that the Live-Link plugin does NOT need to be disabled, as the project compiles successfully when it is enabled. Only the auto-setup plugin is the issue.

I opened a ticket with support and they advised that a project which began in 4.25 and was updated to 4.26 would not work with the auto-setup plugin. Only projects which began in 4.26 would work with the auto-setup plugin. They did not elaborate as to why that is, but wanted to pass that along.

Since the project compiles when the plugin is disabled, as a workaround we are simply disabling the plugin when not in use. Considering how well CC3 and iClone7 are working for our project, this is a minor inconvenience. Still, I thought it might be helpful to open this tracker in case other users are having a similar issue.

Specific workflow is as follows:

1. Create a character in CC3
2. Export the character to UE4 4.26 project which was updated from 4.25.
3. Use auto-setup in UE4.
4. Compile the project (critical error, will not compile)
5. Disable plugin, compile again (compile is successful)
6. Imported characters are auto-setup properly and work as intended, compiling with the plugin enabled is the only issue.

Attached is a text file with the relevant data from the UE4 output log.

Please let me know if there is anything else I can provide which might help track the issue down.

Thank you!

Paul

OS: Windows 10

Attachment:

Bug

Submitted byGhetzi 2021/01/08 14:05:02

COMMENTS (4)

shojib 2021/04/07 21:17:35

I'm having the same issue. I've a UE4.26 C++ project. I'm using the CC3 Plugin. If I try to compile the project with that plugin enabled or having it in the folder, causes compilation errors.

Feedback Tracker Admin 2021/02/04 10:47:45

Hi Ghetzi,

Thanks for your feedback!
What kind of project did you use? C++ or Blueprint?
According to your Step 2, did you replace your auto setup plugin to v4.26 as well?
Could you capture a screen video to show us how you reproduce this issue?
You can upload the video to YouTube and attach the link in your next comment.
Thanks for your help!

Calvin
Reallusion.

Ghetzi 2021/01/12 13:39:09

You're welcome.  Let me know if there's anything else you need on this.

Regarding the UI / Conform Tool issue (the tracker was closed so I couldn't comment), I cannot move the conform panel, however unchecking modify tools as you suggested worked.  I'm sure that isn't how that tool was intended to function, so perhaps someone should look further into that one, as well?

lianchiu 2021/01/12 02:35:30

Thank you Paul, RL Staff will look into it.