Votes
0
Product:
3DXchange 6
Version:
6.51
Status:
Not Reproducible
Issue 599
Characters imported into 3DX from DAZ3D have texture and polygon visual issues
A DAZ3D exported character based on Genesis 3 successfully imported into 3DXchange.

The character will have a random area of skin or clothing, or multiples, showing completely black textures.

As you zoom in toward the character the black disappears to be replaced by the proper colours but with extremely large and unsmoothed polygons.

It is only when you are zoomed RIGHT up - and I mean belly button fills most of the screen that the actual textures are all visible.

FBX version 2012, G3 character from latest DAZ3D. Will happen with multiple characters.
OS: Windows 10
Attachment:
  • degradedtextures_zoom_in_stages.png
  • G3 verified 1.JPG
  •  1
  •  2456
Bug
Submitted bychiffster
1
COMMENTS (1)
Feedback Tracker Admin 
Hi chiffster,

Thank you very much for your feedback.

The issue you mentioned could not be reproduced in our test environment, in order for us to verify the exact problem, could you please provide below files to us?

1. Could you provide the character you applied to us? If could, please send the FBX file to : feedbacktrackeradmin@reallusion.com. 

2. Could you tell us the export settings of the Genesis 3 character? For further details, please see screenshot - G3 verified 1.

If the files are too large to send, please upload them to Dropbox, Google Drive or other cloud drive, then authorize us to access your account and download these files.

Your understanding and patience are greatly appreciated.


Reallusion
1