Votes
8
Product:
Character Creator 4
Version:
4.0
Status:
Not Reproducible
Issue 8509
CharacterCreator4 texture path setting is incorrect
I think the texture path settings in CharacterCreator 4 are strange.

First, I applied Neutral_F, which comes standard, to the stage.
At this point, a dialog called Missing File (s) is displayed, and the texture is displayed as Missing in D: \ Reallusion \ 00Content \ Template \ Character Creator 3 Template \ Texture \ Skin Textures \ Skin Base \ RL_CC3_Plus \ Std_ ~~~~. Will be done.
Here, Missing is two types of maps, WS Normal and Position of Resource Map.
In my case, the Character Creator 3 Template folder is actually installed in D: \ Users \ Public \ Documents \ Reallusion \ Template \ Character Creator 3 Template, and it seems that the CC4 application itself was installed here. ..
For Reallusion Hub installations, I can only specify where to install the application, not where to install the content.
The content installation location seems to be the same as the previously installed iC7 or CC3 (in my case, D: \ Users \ Public \ Documents \ Reallusion \).
Also, even if I do the RL_CC3_Plus folder with "Auto Search" in the Missing File (s) dialog, everything is reasigned to Baby's Eyelash and it is not actually read by the character. There is no help for it, so if you specify each texture with "Browse" and save it, this dialog does not seem to be displayed. However, that is not a fundamental solution, so I hope for an immediate update.

Then I tried the Headshot plugin. In this case as well, the same Missing File (s) dialog is displayed in the process of character generation, so there is no choice but to modify and save it in the same way as above.

Then I tried to do a full make-up with SkinGen. In this case, both the HS character I created and the attached CC3 + character erased the original material and turned white, and the Missing File (s) became 100 or more, and it is already in a state of being overwhelmed.

However, when I load the CC3 + Headshot model created by the CC3 application and apply make-up, the Missing File (s) asks for the Reasign of the make-up texture, but the basic body and head materials and so on don't disappear.

In any case, Character Creator 4, especially the texture-related path specification, seems to be wrong.
I want an immediate solution.
OS: Windows 10
Attachment:
  • スクリーンショット 2022-05-20 190213.png
  • スクリーンショット 2022-05-20 200037.png
  • スクリーンショット 2022-05-20 200237.png
  • スクリーンショット 2022-05-20 201418.png
  •  21
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BugHeadshotSkinGen Premium
Submitted bym_koshi
12 3 45
COMMENTS (21)
Mig_1987 
SOLUTION:

https://www.reallusion.com/FeedBackTracker/Issue/Lost-file-references-after-update-to-4-12
(The Hotfix)

Today I learned not only to google the bug, but also to look at the Reallusion Bug Reports xD THX to the Reallusion Team :-)
Mig_1987 
BTW: is there a way to edit the posts? 

I deleted all entries for realusion with regedit (I searched for the installation path). 

After that I had to log in to the HUB again and all settings were reset. 

Also deleted the following folders: 
"C:\Program Files (x86)\Common Files"
"C:\Users\USER\AppData\Local\Reallusion"
"C:\Users\USER\AppData\Local\Reallusion Hub". 

After a fresh Realusion install, the error occurs when I try to open Kevin. 

To test, I copied the content to the path on drive D:\ 

I notice in the path specification that there is a double slash "\\" as marked in the screenshot. 

This time I installed everything in the F:\MigIlusion folder. 
It is also strange that when I download the content, some folders are created directly on F:\, even though I never specified the F:\ folder. 

I also guess that unfortunately it is a problem with the software and unfortunately not user error.

and why is he looking for default_female in Kevin and not default_male?

Hoping for help! :-)
Attachment:
  • ErrorMassage.png
  • Create.png
  • Original.png
  • f.png
Mig_1987 
As additional information: 

everything still worked in the trial version. 

@ Everyone else with the problem: 
- Did it work for you before with the trial? 
- What are you using for installation paths? 
- Did you install it via the HUB like I did? 
- Do you have the same plugins as me? 

I would be very happy if you post more information or good questions so that the problem can be solved more quickly.

BR
Mig_1987 
I have the same error. 
Windows 11. Character Creator + Headshot Plugin + Skin 4in1 just bought. 

Previously used the trial version. 
Absolutely everything already uninstalled twice, used ccleaner, reinstall. 
Same problem. 

My installation is on drive F: I named the software folder RealusionSoftware, the other two paths go to RealusionSettings.
Over 1000€ and a lot of anticipation, I hope there will be a solution soon

BR
3drenderfalcon 
I have the same problem, I installed and reinstalled three times, even I reinstalled packs, the problem is that I cannot use the basic resources such as Skin & Makeup pack...It's very stresssing.
12 3 45