Votes
0
Product:
Character Creator 3
Version:
3.32
Status:
Closed
Issue 7512
Character creator and iclone fail on startup and system crash, no error
starting both Iclone and character creator is crashing after startup screen, once program start the main page is shown but when I click on any part it just crashes without any errors
OS: Windows 10
  •  4
  •  857
Bug
Submitted bytooranim
1
COMMENTS (4)
Feedback Tracker Admin 
Hi tooranim,

For your questions, we are still waiting for your response. Have you encountered any difficulties with the information provided to you by the customer service system? Or has the problem you encountered has been resolved and you no longer need our assistance?


Sincerely,
Soya
Reallusion Inc.
Feedback Tracker Admin 
Hi tooranim,

Can you start and operate the CC3.32/iC7.83 normally now? If it is normal, please let us know. Thank you.


Soya
Reallusion
Feedback Tracker Admin 
Hi tooranim,

Thank you for contacting Reallusion.
I have transferred this issue to our support team. The support will contact you via email and will help you resolve this issue.
Hope this can be sorted out soon.


Soya
Reallusion
Raymonds 
IClone 7.83 and CC.332 pipeline do not open, see attachments error messages, I have updated my graphics drivers, did no help
3DXchange 7.7 pipeline and CA4.4 pipeline work well
Attachment:
  • CC332_does not open.jpg
  • iC783__does not open.jpg
1