Votes
0
Product:
Cartoon Animator 4
Version:
4.51
Status:
Assigned
Issue 8853
Character appears without body
All characters show without a body: only the head and hands. When trying to create a character from imported graphics, the same thing happens. This issue is only a newer computer. A older machine with Windows 10 works fine.

I noticed a previous post with the same issue, but no fix was posted.

Thank you for your help.

D. Ramirez
danrami@gmail.com
OS: Windows 11
Attachment:
  • Screenshot 2022-09-04 000543.png
  •  1
  •  648
BugCharacterPipeline (PSD, SWF)
Submitted bydanrami Sep 4, 2022
1
COMMENTS (1)
Feedback Tracker Admin Sep 6, 2022 
Thank you for your feedback.

We have forwarded this problem to our development team and checked this is a system incompatible issue.

The laptop may use an incorrect graphic card to render the picture, kindly check this article to direct Cartoon Animator 4 to the higher-spec graphic card:
https://pcgearhead.com/switch-intel-graphics-to-nvidia-in-your-laptop/

Allen
Reallusion
1