Character Creator 1.52 uninstall process leaves all or most of the program files on the hard disk

Votes
0

Product:
Character Creator 1

Version:
1.52

Status:
Assigned

Issue 2212

Character Creator 1.52 uninstall process leaves all or most of the program files on the hard disk

Not sure if this uninstall process was unit tested enough before release because even when it runs "successfully" (meaning that it completes without errors) it leaves directories and their contents on the hard disk.

Example of folders and their contents left on the hard disk include following items at C:\Program Files\Reallusion\iClone Character Creator 1:
Folder

C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64
C:\Program Files\Reallusion\iClone Character Creator 1\Ico
C:\Program Files\Reallusion\iClone Character Creator 1\Image
C:\Program Files\Reallusion\iClone Character Creator 1\Program
C:\Program Files\Reallusion\iClone Character Creator 1\Resource
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\FBXSDKDLL.dll
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\Plugin
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\Qt5Test.dll
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\RLEasyLog.dll
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\RLExrImageU.dll
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\Plugin\ACSilentIO.dll
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\Plugin\ICAutoTest.dll
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\Plugin\ICListManager.dll
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\Plugin\ICMotion.dll
C:\Program Files\Reallusion\iClone Character Creator 1\G6Bin64\Plugin\ICPhysicsSoftClothSection.dll
C:\Program Files\Reallusion\iClone Character Creator 1\Ico\GraphicMode.ico
C:\Program Files\Reallusion\iClone Character Creator 1\Ico\Head.ico
C:\Program Files\Reallusion\iClone Character Creator 1\Ico\TALK.ico
C:\Program Files\Reallusion\iClone Character Creator 1\Image\Thumbnail_Template_Blank.png
C:\Program Files\Reallusion\iClone Character Creator 1\Image\Thumbnail_Template_Male.png
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Thumb
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Creator
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Creator\AutoHideMesh.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Creator\CC_Standard_Neutral.ccProject
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Creator\CT8_Avatar.ccSkin
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Creator\CT8_Head.ccSkin
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Creator\CT8_Non_Female.ccSkin
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Creator\default.ccAvatarProfile
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Creator\default.FaceAnimProfile
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Creator\FullBodySource.obj
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Eye_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Eye_11_12.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Eye_12_13.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_110_111.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_111_112.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_112_113.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_113_114.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_114_115.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_115_116.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_116_117.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_117_118.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_118_119.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_119_120.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_120_121.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_121_122.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_122_123.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_123_124.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_124_125.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_125_126.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_17_18.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_18_19.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Standard_19_110.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\G6_Teeth_13_14.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Shoes
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Skin_modified.ccproject
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Afro_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Afro_Rollers_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Bald_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Bald_Barcode_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Bangs Short Hair_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Cornrows_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Double Ponytails_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Double_Buns_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Hat_Long_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Hat_Short_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Mohawk_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Mohawk_Short_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Pompadour_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Slicked Bun Hair_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Hair\Party Fun Hair\Slicked Tail Hair_10_11.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Shoes\01
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Shoes\02
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Shoes\01\Flip-flops_11_12.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Shoes\01\High-Heel_12_13.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Shoes\01\low-heeled sandals_11_12.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Shoes\01\Slip-ons_11_12.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Shoes\01\Sneakers_11_12.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Assets\Share\StandardSeriesConverter\Shoes\02\Boots_11_12.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\ContactPoint.iProp
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\01_Angry Walk.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\01_Basic Run.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\01_Basic Walk.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\01_Cool Walk.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\01_Depressed Walk.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\01_Rude Walk.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\01_Strut Walk.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\01_Tip-toe Walk.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\02_Basic Run.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\02_Basic Walk.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\02_Cute Walk.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\0_T-Pose.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\Ball_001.iProp
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\Box_001.iProp
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\Idle_01.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\LocoTest.conf
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\LocoTest.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\new 2.txt
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Default\LocomotionProfile\Walk_ori.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Thumb\Common
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Thumb\Common\Avatar.iProject
C:\Program Files\Reallusion\iClone Character Creator 1\Program\Thumb\Common\RLG6.iProject
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACAvatarShapping
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\CharacterCreator
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICAutoTest
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICListManager
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICPhysicsSoftClothSection
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICToolDialogs
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACAvatarShapping\embed uid list.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACAvatarShapping\SliderScript
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACAvatarShapping\SliderScript\AvatarSlider.lua
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ACSilentIO.qm
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ACSilentIO.rcc
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\Calibration.iMotion
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\FlattenScript
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ViewportIdentity
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\FlattenScript\AvatarFlatten.lua
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ViewportIdentity\images
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ViewportIdentity\scripts
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ViewportIdentity\ViewportIdentity.iTol
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ViewportIdentity\images\Pack.png
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ViewportIdentity\images\Simulation.png
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ViewportIdentity\images\WatermarkPack.png
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ViewportIdentity\images\WatermarkSim.png
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ACSilentIO\ViewportIdentity\scripts\Main.lua
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\CharacterCreator\CharacterCreator.qm
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\CharacterCreator\CharacterCreator.rcc
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\CharacterCreator\SubstanceName.ini
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICAutoTest\ICAutoTest.rcc
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICListManager\ICListManager.qm
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICListManager\ICListManager.rcc
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion\ICMotion.qm
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion\ICMotion.rcc
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion\ViewportIdentity
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion\ViewportIdentity\images
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion\ViewportIdentity\scripts
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion\ViewportIdentity\ViewportIdentity.iTol
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion\ViewportIdentity\images\FacePuppet.png
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion\ViewportIdentity\images\WatermarkFacePuppet.png
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICMotion\ViewportIdentity\scripts\Main.lua
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICPhysicsSoftClothSection\ICPhysicsSoftClothSection.qm
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICPhysicsSoftClothSection\ICPhysicsSoftClothSection.rcc
C:\Program Files\Reallusion\iClone Character Creator 1\Resource\ICToolDialogs\ICToolDialogs.qm

OS: Windows 7

1
16071

Bug General

Submitted by1 Million Monkeys + Keyboard 2017/04/24 03:35:09

COMMENTS (1)

Feedback Tracker Admin 2017/05/24 04:42:51

Thank you for your feedback.

Currently after installed a patch, the original full installer will not know what files been changed or added, so when the AP uninstalled, the uninstaller will not remove the files added by patch. This is a known issue to us, we will try to enhance our future installers to solve this problem.

Reallusion