Votes
0
Product:
Cartoon Animator 5
Version:
5.1
Status:
Assigned
Issue 10595
Cannot find any child on the root.
I get this error after using Create Character SVG, and then saving and importing.

What is this error, how to resolve?
OS: Windows 10
  •  4
  •  525
Submitted byboxels Jun 14, 2023
1
COMMENTS (4)
boxels Jun 19, 2023
thanks its working now.
boxels Jun 17, 2023
Thanks. I re-saved it again and it's working now. Not sure why it didn't the first time :D cheers!
Feedback Tracker Admin Jun 15, 2023
Hi,  check this attached file. It can import to CTA.
Can you please confirm if your export settings comply with our standards?
like this
https://docs.google.com/presentation/d/1QRV7nfO3Lkk2hYuJ6WUqvYdwZ4wbc2-gg13o9b6sDZ8/edit#slide=id.g16acc20a65a_0_391
Our team also research what's wrong with the file
Sorry for inconvience. 

Steven Wu

boxels Jun 14, 2023
Private Comment
1