thanks its working now.
Thanks. I re-saved it again and it's working now. Not sure why it didn't the first time :D cheers!
Hi, check this attached file. It can import to CTA. Can you please confirm if your export settings comply with our standards? like this https://docs.google.com/presentation/d/1QRV7nfO3Lkk2hYuJ6WUqvYdwZ4wbc2-gg13o9b6sDZ8/edit#slide=id.g16acc20a65a_0_391 Our team also research what's wrong with the file Sorry for inconvience. Steven Wu