Votes
0
Product:
Reallusion Hub
Version:
4.03
Status:
Closed
Issue 3922
Cannot Install CrazyTalk Animator 3 on Windows 10
I have tried installing CTA3 that I just purchased for the PC using the Reallusion Hub and manually too, but no success.

I am getting the following dialog box using the Reallusion Hub which says:
"Installation was cancelled. All update processes will stop."


Even when I attempt to install the software manually, I get the same thing when the verification box comes up asking me to allow changes. When I clicked yes, nothing happens.

I see a windows defender shield on all reallusion install.exe file icons and suspect that windows defender is preventing me from installing the software as the the verification box comes up asking me to allow changes.

I tried turning off windows defender and and any anti-virus software but nothing happens even after I restart the PC.

I could not even update iClone Curve Editor Update v1.01.1717.1 for my iClone using the Reallusion Hub which says: "Installation was cancelled. All update processes will stop."

Could you assist.

Regards...
Don
OS: Windows 10
Attachment:
  • CTA3 Installer Icon with Windows Defender Shield.PNG
  • CTA3 Resource Installer with Windows Defender Icon.PNG
  • CTA3 Installation was cancelled.PNG
  • Could not update iClone Curve Editor Update v1.01.1717.1 .PNG
  • iClone Curve Editor Update v1.01.1717.1 with Windows Defender Icon Shield .PNG
  •  2
  •  2604
General
Submitted bydongraphifx May 22, 2018
1
COMMENTS (2)
dongraphifx May 29, 2018 
Resetting the PC solved the problem. I now have to re-install all my software to have it functional again.

I am truly amazed how Windows has become a true jailer to software because of malicious malware, virus and adware permeating the internet. Thanks for your patience.

Regards...Don
Feedback Tracker Admin May 29, 2018 
Thank you for your feedback.

Our Customer Service will reply you with the support ticket you sent to us.

Reallusion
1