Votes
0
Product:
Character Creator 2
Version:
2.3
Status:
Closed
Issue 4069
Can't open application, neither standalone or from within iClone 7
Can't open application, neither standalone or from within iClone 7
OS: Windows 10
Attachment:
  • cc2.3a.jpg
  •  3
  •  2044
Pipeline (Export/Import)
Submitted byfsilva
1
COMMENTS (3)
fsilva 
Please close the tracker. I uninstalled and reinstalled, this time moving the directories to when iclone's directories are (my J: drive). Worked like a charm!
fsilva 
Dmp and log files zipped; changed extension to .jpg to be able to upload. Please convert before attempting to open. BTW, I'm using DirectX 12.
Attachment:
  • log&dmpfiles.jpg
Feedback Tracker Admin 
Hi fsilva,

After I checked your feedback, we need more information about this issue.
You can download the zip file with the link below, inside the zip you can find the description about how to generate the startup log and crash dump.
https://goo.gl/fP55y8

Thanks for your help!
Reallusion
1