Can't load an obj file - Feedback Tracker

Votes
0

Product:
Character Creator 2

Version:
2.3

Status:
Released in 3.0

Issue 3989

Can't load an obj file

Error - Cannot load invalid data

Can't load an obj file even if it was created by Character creator.
Tried to create Morph slider and get the same error

OS: Windows 10

Related Issue: Export /import obj file (Issue 3920)

4
2593

Bug Pipeline (Export/Import)

Submitted byahikaml 2018/07/24 20:47:59

COMMENTS (4)

ahikaml 2018/07/26 22:55:56

Finally I succeeded to create morph using obj imported from blender.
needed to be very carefull to import and export the exact vert order.

Feedback Tracker Admin 2018/07/25 08:28:14

I have got your files in google drive, we will check this issue.
Thank you.

Reallusion

ahikaml 2018/07/25 06:25:13

See in example (gif), file exported from CC can't bve imported back

Attachment:

Load.gif

Feedback Tracker Admin 2018/07/25 02:17:14

Thank you for your feedback.

Please provide a sample obj and a morph slider that you created in Character Creator and can not load back. Also please provide your system information file to help us identify the problem.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3989" in the email title to feedbacktrackeradmin@reallusion.com.

Reallusion