Votes
0
Product:
3DXchange 7
Version:
7.7
Status:
Assigned
Issue 7371
Can't launch 3DXchange
I downloaded 3DXchange and am trying to get it to work on my PC but right when it launches, it immediately shuts down. I've tried reinstalling numerous times and restarting my computer / reinstalling drivers with Windows 10 / GeForce RTX 2070.

I've attached my System Information File, which admins requested on other forums.
OS: Windows 10
Attachment:
  •  1
  •  1301
Bug
Submitted bysr3046 Oct 23, 2020
1
COMMENTS (1)
Feedback Tracker Admin Nov 10, 2020 
Hi Sr3046,

Please try to reset the window position of 3DXchange with the following steps,
1. Download the attached file: 3DX_reset_position.reg
2. Double click the downloaded file.  When a message from Registry Editor prompts you to continue, click "YES".
3. Run 3DXchange and see if it works.
I hope this will solve the issue. Let me know if further assistance is needed.

Irving
Reallusion
1