Votes
0
Product:
Cartoon Animator 4
Version:
4.11
Status:
Active
Issue 6817
Can't create a Morph based head
Hello,

I have tried a few different new or old projects to use the morph-based head feature and every time I have tried today the program seems to load the feature, but the morph based head window to make adjustments does not open. When I click in the program there's a loud "ding" (windows error sound). I'm forced to either hit escape and not save any changes or to close the program through task manager. I attempted to uninstall and reinstall the program from my C drive (hdd) to my D drive (sdd) to fix the issue, but that didn't help. So far everything else in the program works and this issue only started today. I was able to use this feature yesterday with no problem. Please help me resolve this issue.

Thanks,

Cheryl
OS: Windows 10
  •  1
  •  831
BugAnimationPipeline (PSD, SWF)
Submitted byharrison.cheryl.m Apr 27, 2020
1
COMMENTS (1)
Feedback Tracker Admin May 4, 2020 
Hi, harrison.cheryl.m,

Do you have two monitors? could the file dialog been dragged to the second monitor some time and leaved there?

If so, you can just drag it back from the second monitor. Or, you can delete the following registry key to restore all dialog positions to their default locations. Please find a friend who is familiar with the registry operation to help you if you don't know how to delete it.
Computer\HKEY_CURRENT_USER\Software\Reallusion\Cartoon Animator\4.0

Allen
Reallusion
1