Votes
0
Product:
iClone 6
Version:
6.51
Status:
Closed
Issue 684
Can not drag and drop to preview window video or image after update
Whether I right click or hold CTRL or left click and drop into preview window, I can no longer drag and drop images or video. Maybe after I downloaded the Content manager upload. When I try to do it I get a black circle with a black line across. I have Iclone 6.51 and I used to be able to do it before the update. I have downloaded K lite codecs, Microsoft C++ updates, uninstalled and reinstalled Iclone..
OS: Windows 8.1
Attachment:
  • ProblemDragDrop.jpg
  •  11
  •  8467
Bug
Submitted bypedrosura Sep 10, 2016
1 23
COMMENTS (11)
Feedback Tracker Admin Sep 22, 2016 
Hi pedrosura,

"Should I take the Admisnistrative Rights for CC, 3XChange and IC6????"
- Please don't use administrative rights to open CC, 3XChange and IC6.

So glad to hear that the issue you were having were resolved.


Reallusion
pedrosura Sep 21, 2016 
But problem is fixed. All functionality is back... I was going insane with this . Thank you.
pedrosura Sep 21, 2016 
Wow!!!!!! That was it. Should I take the Admisnistrative Rights for CC, 3XChange and IC6????
pedrosura Sep 21, 2016 
OK. It sounds like I need to run it without administrative rights?? It's counter intuitive. I will try it...
Feedback Tracker Admin Sep 21, 2016 
Hi pedrosura,

Thank you for the updated information.

Some of iClone's features like drag and drop, may not be working as expected due to the possibility that it was ran with administrative rights, please don't use administrative rights to open iClone.


Reallusion
1 23