Votes
0
Product:
Character Creator 4
Version:
4.12
Status:
Not Reproducible
Issue 9261
Can See the Export Button Because Resolution of UI is Too Low
It seems the Hub has detected a lower resolution than I'm actually running at and because of this I can't even see the export button!
OS: Windows 10
Attachment:
  • HubRes.png
  •  1
  •  1067
Pipeline (Export/Import)General
Submitted bygreenwilliesjrsss
1
COMMENTS (1)
Feedback Tracker Admin 
Hi greenwilliesjrsss 

Thanks for your feedback.
Character Creator will detect the screen resolution when the application is launched, so if you lanuch CC in resolution 1280*720, then change system display setting, you need to close CC then re-launch it to change application resolusion.
Also Reallusion Hub need to be closed and open again to detect correct system display setting, too.
So could you please try to close CC then adjust correct system resolution, and restart CC to see if the problem is resolved?
If problem persists, please follow the step of this page to get your system info and upload it in your next comment, feel free to set it private message if you want:
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Thank you for your patient.
Tina
1