Votes
3
Product:
popVideo 3
Version:
3.01
Status:
Not Reproducible
Issue 5279
CRASHES DURING RENDERING!!!!!!!!!
Hey guys, Popvideo 3 has started to crash when I click "export".
My Popvideo 2 still works fine, but it can't handle the Popvideos that are generated by iC7.
So I haven't bothered reporting it til now, because I've been able to use the old software as a work-around and by fiddling with greenscreen settings in Popvid2... but popvid2 never completely eliminates a tinge of colour from fog....

so now I really really neeeed to generate popvideo3s with clear backgrounds directly from iC7, where the greenscreening is no longer needed, and where I can trim off the initial emission stage of any particle effects so I can create a proper looping sfx prop... but it's getting to be a bit of a pain going back through Popvideo2...

so if this is not a fast fix, is there any other work around you can suggest please..?

Screenshot of crash report attached - but I don't know how to do what it's suggesting.... and if I do, will this ruin my Popvideo2, which I still need for compatability to my kids version of iC5?
OS: Windows 8.1
Attachment:
  • popvideo 3 crashes.png
  •  5
  •  3506
Bug
Submitted byTarampa Studios Oct 17, 2018
1
COMMENTS (5)
Tarampa Studios Jan 8, 2020 
Hi Reallusion, 
First, can you please delete the spam comments from this thread and block/ban the users who are abusing you and this service? 

Also, please note, this is no longer a problem since one of the updates. 

Love your software! It's awesome!.
mark.mark310591 Oct 17, 2019 
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Attachment:
mark.mark310591 Oct 15, 2019 
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Attachment:
  • Slide2.JPG
Feedback Tracker Admin Nov 30, 2018 
Hi Tarampa Studios,

I hope you will be able to provide the information.

Reallusion.
Feedback Tracker Admin Oct 23, 2018 
Thank you for your feedback.

Please provide your ".pvProject" file to help us identify the problem.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT5279" in the email title to feedbacktrackeradmin@reallusion.com.

Your help is highly appreciated.

Reallusion
1