Votes
0
Product:
Cartoon Animator 4
Version:
4.0
Status:
Assigned
Issue 5950
CONTENT MANAGER CRASH
When you install the programs Face 3d tracker and the plugin motion live 2d ... if you try to use the window Content manager (F4) CT4 crash ..
https: //youtu.be/FkJhTz14LNY

You can only open the characters and motions from the windows explorer folder, even so, if you try to open the content manager window again, hang up again. https: //youtu.be/u_WdnecoUDI

A similar thing happened with CT3 and it was resolved with a patch.
OS: Windows 10
  •  4
  •  1136
BugMotion Live 2D
Submitted bydioxo May 4, 2019
1
COMMENTS (4)
dioxo Jul 3, 2019
Private Comment
Feedback Tracker Admin May 8, 2019 
Hi, dioxo,

I have got your file, we will check this issue.
Thanks for your help.

Reallusion - Allen
dioxo May 7, 2019 
https://1drv.ms/f/s!AqVvszi60p6ghVE9ibVxdsw5hFzF

I've attached the requested .dmp files
Feedback Tracker Admin May 7, 2019 
Thank you for your feedback.

Please provide your crash dump file to help us identify the problem.

Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
https://drive.google.com/open?id=11o87k_mVUITcWeGaifVwRJFcWTO7zj03

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Your help is highly appreciated.

Reallusion - Allen
1