Votes
0
Product:
Character Creator 4
Version:
4.0
Status:
Not Reproducible
Issue 8503
CC4 Goz Issue
When sending character to Zbrush..the character opens in Zbrush but when sending it back to CC4 it opens in CC3 and is deformed.
I then tried this approach at the suggestion of Reallusion support team
i copied all files from this directory:
C:\Program Files\Reallusion\Character Creator 4\Resource\ICGoZBrush\CharacterCreator
and pasted them here: C:\Users\Public\Pixologic\GoZApps\CharacterCreator and then OpenedZbrush and go to Preferences > GoZ and click Clear Cache Files.....as you suggested but I still get the same results GoZ continues to default to CC3 although the path is directed to CC4 (see attached)

I also tried opening Zbrush with admin privileges but same result.it keeps defaulting to CC3 ..and when I try to reinstall GoZ I get error message "GoZ Character Creator installation error" and the GoZ Config file copied to the folder changes back to CC3

ex:
PATH = "C:\Program Files\Reallusion\Character Creator 4\Bin64\CharacterCreator.exe"
IMPORT_AS_SUBTOOL = FALSE
SHOW_HELP_WINDOW = TRUE
converts back to:
PATH = "C:\Program Files\Reallusion\Character Creator 3\Bin64\CharacterCreator.exe"
IMPORT_AS_SUBTOOL = FALSE
SHOW_HELP_WINDOW = TRUE
OS: Windows 10
Attachment:
  • CC3-CC4 Go Z issue02.png
  •  1
  •  1198
Pipeline (Export/Import)Pipeline Extension
Submitted bynchanter25 May 20, 2022
1
COMMENTS (1)
Feedback Tracker Admin Jun 17, 2022 
Hi nchanter25,

Thanks for your feedback!
Have you tried to GoZ again after you put the CC4 GoZ Resource to ZBrush folder?
If still not working properly, please zip this folder : C:\Users\Public\Pixologic, and send it to us.
Also, please reference to this page, and send the file to us as well!
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Thanks for your help!

Calvin
Reallusion.
1