Votes
1
Product:
Character Creator 3
Version:
3.3
Status:
Assigned
Issue 7211
CC3 to CC3 Base Plus fails to convert - major distortions on fingers & finger nails, toe nails are fine. Morphs aren't fully respected
All my sculpting was baked before the conversion to CC3 base plus even though the converter does it as well.

The toes and nails sculpted the same way are completely fine. I've tested the conversion to the 4k preset and normal and there is no difference.

In the image below I've sent both the original and the converted base plus model to Zbrush for comparison. The dark brown is the original and the peach color is the converted version.

The base plus forces the thumb position back to a more human structure -spread out rather than keeping the morphed shape.
The finger nail sculpts seem to be stretched and the position and angle are extremely out out place. The texture stretching can be seen in the attached image.

Please let me know you've investigated this. I'm trying to get this bear to the Marketplace asap.
OS: Windows 10
Attachment:
  • CC3 Base Plus error.png
  • CC3 Base Plus error2.png
  •  13
  •  3007
Submitted byAscensi
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COMMENTS (13)
Feedback Tracker Admin
Hi Ascensi,

The issue already pass to Dev team.
We'll try our best to identify the issue properly!
Thanks for your patience.

Calvin
Reallusion.
Ascensi
If/when there is an update on this could you provide a link or a mention? my Hub is not working at this time (currently working with Lilian in tech support) so I can't update anything at this point.

Maybe it could still be downloaded and updated from within my account.
Feedback Tracker Admin
Hi Ascensi,

I've got your files.
Thanks for your help and sorry for the late reply!

Calvin
Reallusion.
Ascensi
Private Comment
Ascensi
Private Comment
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