Votes
0
Product:
Character Creator 3
Version:
3.41
Status:
Closed
Issue 7840
CC3 not loading initial character or any file, Session Freeze problem.
System : win 10 (updated), ram 4gb, graphics GeForce gt710 (driver V 22.21.13.8165, Date 31/3/17), processor i5 2nd gen.

Error : "Session freeze and / or feature conflict detected with the current graphics device. The program will be shut down now. Please save your project to avoid loss of data. By restarting the program the faulty graphic features will be removed for enhanced stability."

I reinstall cc3 multiple time it did not help also tried different graphic card drivers versions it did not help. also removed error "unable to read memory" which is showing after when closing cc3
i tried installing another software iclone7 using reallusion hub it running nice.

Plz Help
OS: Windows 10
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Pipeline (Export/Import)
Submitted bydhananjaygt350
1
COMMENTS (1)
Feedback Tracker Admin 
Hi dhananjaygt350,

Provide 2 solutions:
[ A ]
1) Could you please try to update the graphic card driver? You can download the driver from: https://www.nvidia.com/Download/index.aspx
2)  Launch CC after update graphic driver, if still failed to launch, please follow B solution

[ B ]
1) Download and execute the attached REG file
https://drive.google.com/file/d/15ffIY9nF9GGTirTpfS6jLtic8pxqQmCa/view?usp=sharing

2) Launch CC , if still failed to run CC, please let me know.

Thank you,
Joanne
1