Votes
0
Product:
Character Creator 3
Version:
3.3
Status:
Not a Bug
Issue 7199
CC3.3 generates wrong normal maps for customized characters.
I am finally able to force Blender to pull the right maps, then I realized that my customized character has huge dents in the normal map that shouldn't be there. I have attached screen captures of how it looks in CC3.3 and Blender. I have also attached the offending normal maps. I tried to export in OBJ and FBX, both are same. The dents aren't present on a fresh export of default female character, and they aren't present or intended in CC3.3 either.
OS: Windows 10
Attachment:
  • RL report1.PNG
  • RL report2.PNG
  • RL report3.PNG
  • RL report4.PNG
  • RL report4-2.PNG
  • RL report5.PNG
  • RL report6.PNG
  • RL report7.PNG
  • RL report8.PNG
  • RL report9.PNG
  • Std_Skin_Arm_Normal.png
  • Std_Skin_Leg_Normal.png
  •  4
  •  976
Bug
Submitted bypath.to.the.future
1
COMMENTS (4)
Feedback Tracker Admin 
Hi path.to.the.future,

Thanks for your apply, I was misunderstood your meaning, I thought you apply the ccAvatarPreset not ccSkin.
Due to every Human Anatomy character was designed by specific texture, so if you apply the Baby skin to Default Female's body, some detail made for Baby will look odd in different type of body type.

Calvin
Reallusion.
path.to.the.future 
I don't know a good and free software for screen capture video, but the bug is VERY easy to reproduce that you shouldn't need a video.

1. Apply the full body baby skin from ultimate morphs pack on default female character. Do note that I didn't apply the baby morphs or any other morphs.
2. Export to FBX or OBJ and you will see the ugly normal maps.

Link: https://drive.google.com/drive/folders/1VNC5GxFnfIrH5kCmGAAfK-uet0e_ciiN?usp=sharing

I just didn't like some skin features on the other female skins and found the baby skin to be better, it's just the normal maps. Oh, while we are at this, please make baby skin's areola round. Even if I apply areola from another skin, the baby's oval areola is bigger and can not be fully covered and the final result isn't satisfactory.
Feedback Tracker Admin 
Hi path.to.the.future,

Thanks for your feedback!
Did your Baby came from Human Anatomy pack?
Could you send your project to us? You can upload to cloud service such GoogleDrive, and attach the download link in your next comment.
Also, please capture the screen video to reproduce this issue and also attach the link, so that we can identify the problem properly.
Thanks for your help!

Calvin
Reallusion.
path.to.the.future 
Okay, after further testing, it seems to be an issue with the baby skin. I have to register my character as full body morph, then use the morph on the default female base. I have to export it and then take the normal maps from it to replace my actual character's normal maps. It will appear normal after all the extra steps.

I guess the normal maps are associated with specific skins and if you change the body type too much, it can't keep up with the change??
1