Application error on Iclone 8

Votes
0

Product:
iClone 8

Version:
8.0

Status:
Released in 8.02

Issue 8562

Application error on Iclone 8

1. Download the iprops
2. trying to animate
3. immediately on the screen I get the warning about an Application error (image below)

I have to stress that I have installed the Jet Clean application because I had the same issues with Iclone 7

please help

thank you in advance,

Tanja

OS: Windows 10

Attachment:

reall.jpg

2
1387

Bug

Submitted byst180492 2022/05/31 21:07:05

COMMENTS (2)

st180492 2022/06/14 09:45:28

Dear Molly,

thank you for your response. As you can see this is the 2nd time for a short period of time. 

I really would like to fix that problem as soon as possible. 

thank you in advance

Feedback Tracker Admin 2022/06/15 02:45:49

Hi st180492,

I have transfer it to our RD department and hope it can be solved as soon as possible. Please wait patiently.Thanks.

Molly
Reallusion

st180492 2022/06/13 18:09:59

I still didn't get an answer to my question related to the bug. 
As you can see from the image, Iclone 8 crushes and shows me that the Application has an error. 

I have already had the same problem with Iclone 7 and really hoped that the new one would be much technical better

please help me to solve the issue.

Attachment:

reall.jpg

Feedback Tracker Admin 2022/06/14 01:36:42

Hi st180492,

I have transfer it to our RD department.Do you need it urgently？

Molly
Reallusion