Votes
0
Product:
iClone 7
Version:
7.83
Status:
Not Reproducible
Issue 7588
Application Error using Motion Live and recorded data from Axis Neuron.
To whom it may concern,

I keep receiving this error when ever I am trying to see data and record it from Axis Neuron from Motion Live.
It crashes and give me this error stating the memory could not be written?
OS: Windows 10
Attachment:
  • Application Error 012221.JPG
  •  3
  •  696
BugMotion LIVEPipeline (Export/Import)
Submitted byLee-Oni
1
COMMENTS (3)
Feedback Tracker Admin 
Hi lpcruz,

Can you tell us your Axis Neuron version and capture a screen video about this issue, put it on the YouTube, and add the link in your next comment?

Molly
Reallusion
Feedback Tracker Admin 
Hi lpcruz,

Can you tell us your Axis Neuron version and capture a screen video about this issue, put it on the YouTube, and add the link in your next comment?

Molly
Reallusion
Lee-Oni
Private Comment
lianchiu 
could you provide the dump file. upload to cloud Drive and share the download link.

when error message pop up don't click ok leave it and go to task manager > detail > IC right click > create dump file
Attachment:
  • Screenshot 2021-01-27 160504.png
1