Votes
0
Product:
iClone 8
Version:
8.52
Status:
Active
Issue 11764
After update, iClone 8.52.3605.1 Can't find content. It is pointed to correct folder. I see the content and animations.
After update, iClone 8.52.3605.1 Can't find content. It is pointed to correct folder. I see the content and animations.

"JCCa118a85e742de70254 was not found"

Is there other information I can supply that will help?

This happened today. I was in fact using the program, and I checked Hub and it said updates.

Also - I installed Accurig today as well.

I logged out of Hub, then back in, but the same.
I also rebooted my computer after running into this.

Any thoughts?

The content is all there, but the programs are not seeing it, and I've verified they are in the correct place.

Thanks!!!!

I also exported the system information from Hub.

Device name PowerSpec_G477
Processor Intel(R) Core(TM) i9-14900KF 3.20 GHz
Installed RAM 64.0 GB (63.8 GB usable)
Device ID FD304250-24FB-4F3E-8678-9F16FC17A69C
Product ID 00355-61527-56625-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support
OS: Windows 11
Attachment:
  • Screenshot 2025-01-12 181312.png
  • Screenshot 2025-01-12 181328.png
  • Screenshot 2025-01-12 181400.png
  • Screenshot 2025-01-12 181304.png
  • Screenshot 2025-01-12 181741.png
  • Screenshot 2025-01-12 182724.png
  •  0
  •  21
Submitted bygaryegilbert
COMMENTS (0)