Votes
0
Product:
Cartoon Animator 4
Version:
4.0
Status:
Closed
Issue 5955
AI to PSD export - body layers not grouped correctly (missing after import)
Hello,

I set up a G3 character with your offical AI-template.
I put everybody part in its layer (for example "R foot (replace)", "hip").
Things like my body/hip are made of multiple objects, like shirt, jacket, belt....but of course they are inside ONE layer, inside the hip-layer
I export it to PSD.
When I import it to CTA the body is missing
When I open it in Photoshop "hip" is not grouped correctly.

Please fix it, because I don't want to always again group the layers manually when I did some little changes in AI. (Or offer an AI import, which hopefully works)

Please see images of my AI and PSD setup.
OS: Windows 10
Attachment:
  • CTA_ai-psd-export_bug1.jpg
  • CTA_ai-psd-export_bug2.jpg
  • CTA_ai-psd-export_bug3.jpg
  •  3
  •  1461
BugPipeline (PSD, SWF)
Submitted bykontakt_173248 May 7, 2019
1
COMMENTS (3)
Feedback Tracker Admin Aug 6, 2019 
Hi kontakt_173248,

Please rename the Hip group folder (the first layer). Add the symbol “+” before the name of the folder so that Cartoon Animator is able to identify and automatically combine the image layers under the group folders which start with the “+” prefix.

Allen
Reallusion
Attachment:
  • image.jpg
kontakt_173248 May 9, 2019
Private Comment
Feedback Tracker Admin May 8, 2019 
Thank you for your feedback.

Please provide your ".ctProject" or ".psd" file to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Reallusion - Allen
1