Votes
0
Product:
iClone 7
Version:
7.02
Status:
Active
Issue 3577
7.02 slow boot time / slow switching between content tabs once booted
Just tried to use iClone after several updates (iClone 7.02.0915.1, Super PBR Tools patch, some freebie content, and added some Mixamo-3DX-iClone motion conversions). Two main issues that were not present before updates:

1) iClone boot time -- seems to stall while loading icColorManagementSection.dll -- splash screen stays on that file for >90 seconds. The rest of the dll files load quickly.
2) Switching between Content is excruciatingly slow -- going from Template to Custom tab takes 90 seconds. Switching from one tab to another (say, Projects to Motions) takes another 90 seconds. Once a tab loads, switching between folders in that tab takes another 90 seconds. Loading contents of a folder is a little faster, but still takes 20-30 seconds. Everything else seems to work at normal speeds (opening a project, loading a prop or character, modifying objects, etc.) All the slowness seems to be contained within the content tab.

I tried Content 1-Click Verification but it didn't help.

Core i7 w/8GB DDR
GTX 1050 ti (4GB)
Win 7 (64-bit) Home Premium
OS: Windows 7
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Bug
Submitted bygordryd Oct 2, 2017
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COMMENTS (6)
gordryd Dec 30, 2017 
Still happening with 7.2.  Could this be caused by program installed on one drive and content library (template) installed on a different (SSD) drive?
gordryd Nov 28, 2017 
Same problem cropping up again after update to 7.1 (it worked OK the first few times, now the same problems occur -- slow load time, slow switching between contents).  All other parts of the program appear to be working fine if you drag'n'drop files from Win Explorer.
gordryd Nov 6, 2017 
Completely un-installed and re-installed iClone -- seems to be working now.  Unfortunately, I have to re-download ALL my purchased content (many gigabytes).  There has to be a better way to re-authorize previously downloaded/installed content...
gordryd Oct 10, 2017 
I think this needs to be re-opened (it it was closed).  Definitely still an issue loading icColorManagementSection.dll -- splash screen says loading that file for >90 seconds.  Whenever that happens, once the program finishes loading, switching between content takes 90 seconds as well (for EVERY click).
gordryd Oct 9, 2017 
Problem occurring again after adding content (Male Brute Armor & more Mixamo motion conversions).
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