Votes
1
Product:
3DXchange 7
Version:
7.4
Status:
Assigned
Issue 5702
3dxchange crashes
Program opens and immediately closes.
All other Reallusion programs function normally.



Note: Feb 5 Uninstalled a program named 'Duet'. This program provides an interface between Ipad and PC and is used for drawing etc. After uninstall 3dXchange now functions.
OS: Windows 10
Attachment:
  •  1
  •  1062
BugPipeline (Export/Import)
Submitted byrbritt
1
COMMENTS (1)
Attensi AS 
Oh my god. I've been in contact with Reallusion support for a year now, as 3DXchange hasn't been working. I uninstalled Duet, and now everything works fine. This needs to be added to the documentation.
Feedback Tracker Admin 
Thank you very much for telling us.

Molly
Reallusion
1