Votes
0
Product:
3DXchange 6
Version:
6.52
Status:
Assigned
Issue 2176
3DxChange Crashes
Today 3DX has crashed three times and all three times preforming the same function.

1) I had imported a DAZ G2 character with hair only.
2) The hair has long braided tails with bones from the head to the hip.
3) The auto convert when loading used the hair bones instead of the G2 bones so I had to reset them to convert properly.
4) Once all bones set correctly 3DX crashed when I clicked on the active box all three times.
5) Windows had just updated prior to these crashes, if that means anything.
Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015438)

https://www.dropbox.com/s/6n3atjd3jhal1yh/3DX_CrashDumps.7z?dl=0

EDIT: I tried one more time not using the auto convert function when importing the character this time, after setting all the bones by hand and clicking on the Active box the conversion worked. So this may be related to the Auto Convert process.
OS: Windows 10
Attachment:
  • 3dx crash.PNG
  •  4
  •  2190
Bug
Submitted bySnarp Farkle
1
COMMENTS (4)
ferdinand_809252
As others have reported my 3Dxchange Pipeline crashes on startup. I get the splash screen then the main window opens for a split second in ...  https://routerlogin.ink
shubhamrock19998
Here we can get more achievement by the help of this site  http://syncsettingswindows10.com so that i want to say thanks.
Snarp Farkle
The file "G2F_Bridget Hair.fbx" was exported from DAZ3D 4.8 after being fitted and posed to the standard Genesis 2 Female without adding any additional items or animations.  I intended to use this file in the "Blender to Character Creator Process" to create cloth hair for a CC character.

1. Import G2F_Bridget Hair.fbx into 3DxChange 6.5 Pipeline and select "Yes" to auto convert.

2. Navigate to "Character" and click on the "Convert to Non-Standard" button.  There you'll see that the hair bones are auto selected for the head, neck, chest, abdomen, abdomen2, pelvis and hip bones.

3. Reset all the bones one by one by selecting the corresponding bone name in the Scene Tree pane. 

4. Click on “Active” checkbox.

5. 3DX6 crashes.

ACTUAL RESULTS The project can’t be completed using auto convert.

EXPECTED RESULTS The project can be completed using auto convert.
Feedback Tracker Admin
Thank you for your feedback.

Please describe the issue in a detailed step-by-step operation for us to reproduce, and provide the character file to help us identify the problem.

You can use cloud services such as Dropbox or OneDrive to make the file available to us and email the link to feedbacktrackeradmin@reallusion.com.

Your help is highly appreciated.

Reallusion
1