Votes
0
Product:
3DXchange 7
Version:
7.4
Status:
Released in 7.5
Issue 5924
3DXchange crashes when sending Genesis 8 female characters from iClone
Steps to reproduce the issue:
1. In DAZ Studio apply the Genesis8_Female_iCloneFaceKey.duf on a plain, unmodified Genesis 8 female
2. Export the character as 2012 fbx as described in the 3DXchange 7 manual
3. Import the character in 3DXchange as described in the 3DXchange manual for DAZ Genesis 8 characters (automatic material assignment)
4. Export iAvatar from 3DXchange
5. Open the iAvatar in iClone
6. Send character from iClone to 3DXchange or, alternatively, save the character as iAvatar in iClone and open in 3DXchange. Both ways will result in the same behaviour.

Actual Results:
3DXchange will Import the iAvatar almost completely. You can even see the scene and the tree on the left. Sometimes even the import progress bar will finish completely. But afterwards, the 3DXchange window will disappear completely.

Expected Results:
The character can be edited in 3DXchange after Import.
OS: Windows 10
Attachment:
  • 3DXchange_crash.jpg
  •  10
  •  2954
BugPipeline (Export/Import)
Submitted byfvzeppelin Apr 22, 2019
1 2
COMMENTS (10)
fvzeppelin May 3, 2019 
Great :) Thank you!
Feedback Tracker Admin May 3, 2019 
Hi fvzeppelin,

Another workaround:

Apply Genesis8_3DX.iAvatar,and use Genesis 8 Female.iAvatar to replace,then send Genesis 8 Female.iAvatar to 3DXchange.

Molly
Reallusion
fvzeppelin May 3, 2019 
Hi Molly,

thank you!

As for the workaround:
I have many(!) iAvatars which I have saved AFTER deleting the green mark. And for all of them, 3DXchange crashes.
The question is, if there is a way to "heal" these iAvatars so that I can send them to 3DXchange without crashing it.

Frank
Feedback Tracker Admin May 3, 2019 
Hi fvzeppelin,

I can reproduce it which delete the green mark and pass it to the development team.I find a workaround:delete motion clip not the green mark ,or apply a T Pose,3DXchange won't crash.

Molly
Reallusion
fvzeppelin Apr 30, 2019
Private Comment
1 2