3DXchange crashes when opening Genesis 8 female characters from Daz3d

Votes
0

Product:
3DXchange 7

Version:
7.4

Status:
Not Reproducible

Issue 5971

3DXchange crashes when opening Genesis 8 female characters from Daz3d

It only crashes when using the (Genesis8_Female_iCloneFaceKey)
program just closes without an error

OS: Windows 10

Attachment:

5e62a7fd1e245b4d8f303edd9fb681cd.png

Bug Pipeline (Export/Import)

Submitted bykristian99sej999 2019/05/11 21:43:44

COMMENTS (2)

Feedback Tracker Admin 2019/05/30 02:37:37

Hi kristian99sej999,

Can you provide your FBX to us?

Molly
Reallusion

Feedback Tracker Admin 2019/05/17 01:52:39

Thank you for your feedback.

Please provide FBX file to help us identify the problem.Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion